At present, the serum sources circulating in the market are roughly divided into Australian fetal cattle, South American (Uruguay) fetal cattle, domestic fetal cattle, domestic newborn cattle, domestic calves, etc. According to the price, it can be positioned as high, medium and low. With the rapid development of the global biological industry, the serum market is gradually in short supply, and the match between market positioning and customer use is getting worse and worse. Researchers often need to spend a lot of time and energy to try a large number of multi-brand and multi-batch serum samples before finally determining a suitable batch number, which seriously interferes with and lags the normal scientific research progress.

To address these challenges, Excell Bio offers a "Serum Screening Service." For major serum customers, according to the cell type, use needs and quality control standards of researchers, we provide corresponding matching serum to ensure the stable supply of industrial and scientific research customers.

1. Demand communication

Communication content: After receiving service consultation, the company's sales staff communicated with customers about the details of quality control cell types, media and serum brands, determination criteria, and serum levels to be screened.

2. Fill in the application form

If you need to provide serum screening services, you can call the service hotline of the company's website or download the "Ecoxay Serum Screening Application Form" from the company's website.

3. Information confirmation, sample received

1) Confirm the information of screening cell lines, experimental sera and quality inspection standards with customers;

2) Customers can choose the cell delivery method (express or pick up at home) and provide a cell sample list. If it is necessary for the company to purchase cell lines, the purchase fee shall be charged separately. The experiment period includes the arrival time of cell lines, which is about 6-7 weeks. If the customer's cell is modified, it needs to be provided by the customer, the cycle is about 2-3 weeks;

3) The customer should provide the control serum, the delivery method is the same cell, and attach the serum sample list. The company can provide a variety of sources and different grades of serum for choice;

4) After the test is completed, the customer can choose the remaining sample processing method:

4. Serum screening and customer communication

According to the customer's needs, the bioscientists of the company's research and development center develop cell culture and serum screening programs, and communicate the screening results to the customer after the end of the experiment, and continue the follow-up screening experiments if the customer approves, and form the final test report; If the customer has any objection, he can communicate with the bioscientists of the development center to adjust the experimental plan.

5. Submit formal experiment report

After the preliminary screening program is approved by the customer, the company will provide the test report to the customer within 3 working days, and the specific details can be negotiated by communicating with the bioscientists of the development center and subject to the content of the test service agreement.

After all screening is completed, the company will issue a complete set of "Optimal Serum Screening Test Report", including serum batch, cell expansion capacity, average diameter, clumping rate and other original data and analysis results.

6, customer satisfaction feedback

Customers can evaluate this test after receiving the test report, your feedback will help us to continuously improve and optimize the service.

* Serum Reservation Service:

At the same time, we will also provide the same batch of serum reservation service for the serum with better test results, so that customers can obtain the same batch of products they need in the first time.